FAQ's

(Q). When will I receive my order?

Answer: If your order is custom, it can take up to 3-4 weeks to receive.

If your order is one of our many pre-made designs, it can take up to 2 weeks to receive.

Please be mindful that all items are handmade.

(Q). Shipping?

Answer: We Ship via USPS. You will automatically be provided a tracking number when your item(s) ship. We are not responsible for lost/stolen/damaged packages. Priority shipping and UPS are available at an additional fee.

(Q): How may I contact Julia's Kreations?

Answer: You can reach us at: juliaskreations@juliaskreations.com.  or you can leave a voicemail or detailed text at 704-296-8063.

Please allow 24 hours (excluding weekends or holidays) for a response.